Frequently Asked Questions

Everything you need to know about your Teyvat Tavern experience.

What is the typical shipping time for my order?

Standard shipping usually takes 5-10 business days. Expedited options are available at checkout if you need your items sooner.

How do I ensure I select the correct size?

Each product page features a detailed size guide. We recommend measuring your favorite garment at home and comparing it to our charts for the perfect fit.

What is your return and exchange policy?

We offer a 30-day return window for all unworn items in their original packaging. Exchanges are free of charge, while returns for refunds may incur a small restocking fee.

Are Teyvat Tavern garments ethically produced?

Yes, we partner exclusively with manufacturers who adhere to fair labor practices and utilize sustainable materials whenever possible to ensure high-quality, ethical fashion.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout.

How should I care for my clothing to ensure longevity?

To maintain the quality of our fabrics, we recommend washing in cold water on a gentle cycle and hanging to dry, avoiding high heat or harsh bleaches.