Returns & Exchanges

At Teyvat Tavern, we want your style to be as legendary as your journey. If your purchase isn't the perfect fit, you can return or exchange eligible items within 30 days of delivery.

1

Initiate Your Request

Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

2

Prepare Your Package

Place the unworn items with original tags still attached into their original packaging to ensure a safe transit back to our tavern.

3

Ship It Back

Affix the prepaid shipping label provided in your portal and drop the package off at any authorized courier location.

4

Receive Your Refund

Once our quality team inspects the goods, your refund or exchange will be processed within 5-7 business days to your original payment method.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing